Legal · Terms

Terms of Service

App: Pullwave Effective: July 10, 2026 Last Updated: August 5, 2026

These Terms of Service ("Terms") govern your use of the Pullwave mobile application ("the App"), operated by Tranquil Mind Technology JSC ("we", "us", "our"). By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. Eligibility

You must be at least 16 years old (or the higher age of digital consent in your jurisdiction) to use the App.

2. License

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App for your own non-commercial purposes. You may not copy, modify, distribute, sell, lease, or reverse-engineer the App except to the extent the law expressly permits.

3. The Service

Pullwave is a video and file downloader that lets you save videos, music, images, and documents from a link and browse supported websites to find downloadable media, with a built-in media library and players. Availability and supported sources may vary by region and may change over time. We may modify, suspend, or discontinue any part of the App at any time.

4. Ads

The App is free to download and use, and is supported by advertising. Ads are served through our advertising partners (see the Privacy Policy for the full list). We may show interstitial, banner, native, and app-open ad formats, and may limit how often ads appear.

5. Acceptable Use

You agree not to use the App to:

We may suspend or terminate your access for any violation.

6. Intellectual Property

The App, its design, trademarks, and our own content are owned by Tranquil Mind Technology JSC or its licensors. Content you download from third parties belongs to its respective owners. Third-party names and marks that may appear in the App belong to their owners, and their appearance does not imply affiliation with, endorsement by, or sponsorship of Pullwave.

7. Third-Party Services and Content

The App uses third-party services (advertising, analytics, payments) and lets you access third-party websites and content, each subject to its own terms and policies. We do not control and are not responsible for third-party services or the content you access or download through them.

8. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind. We do not warrant that the App will be uninterrupted, error-free, or secure, or that any particular content can be downloaded. Nothing in the App constitutes professional advice.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the greater of the amounts you paid us in the 12 months before the claim or USD 50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Tranquil Mind Technology JSC from any claims arising out of your misuse of the App, your downloaded content, or your breach of these Terms.

11. Termination

We may suspend or terminate your access at any time, including for breach of these Terms. Sections on intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the App after changes take effect constitutes acceptance.

13. Governing Law and Disputes

These Terms are governed by the laws of Vietnam, with venue in Hanoi, Vietnam. Mandatory consumer-protection rights available to you under your local law are preserved.

14. Contact

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co