Terms of Service
These Terms of Service ("Terms") govern your use of the Pullwave mobile application ("the App"), operated by Tranquil Mind Technology JSC ("we", "us", "our"). By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
1. Eligibility
You must be at least 16 years old (or the higher age of digital consent in your jurisdiction) to use the App.
2. License
We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App for your own non-commercial purposes. You may not copy, modify, distribute, sell, lease, or reverse-engineer the App except to the extent the law expressly permits.
3. The Service
Pullwave is a video and file downloader that lets you save videos, music, images, and documents from a link and browse supported websites to find downloadable media, with a built-in media library and players. Availability and supported sources may vary by region and may change over time. We may modify, suspend, or discontinue any part of the App at any time.
4. Ads
The App is free to download and use, and is supported by advertising. Ads are served through our advertising partners (see the Privacy Policy for the full list). We may show interstitial, banner, native, and app-open ad formats, and may limit how often ads appear.
5. Acceptable Use
You agree not to use the App to:
- Violate any law or the rights of others, including intellectual property and privacy rights.
- Download, save, or distribute content you do not own or have no right or permission to download, or content whose source service prohibits downloading (for example, YouTube). You are solely responsible for the content you access and download and for complying with the terms of the source platform.
- Disrupt or interfere with the App, or bypass advertising, access controls, or usage limits.
- Use bots, scrapers, or automated means to access the App.
We may suspend or terminate your access for any violation.
6. Intellectual Property
The App, its design, trademarks, and our own content are owned by Tranquil Mind Technology JSC or its licensors. Content you download from third parties belongs to its respective owners. Third-party names and marks that may appear in the App belong to their owners, and their appearance does not imply affiliation with, endorsement by, or sponsorship of Pullwave.
7. Third-Party Services and Content
The App uses third-party services (advertising, analytics, payments) and lets you access third-party websites and content, each subject to its own terms and policies. We do not control and are not responsible for third-party services or the content you access or download through them.
8. Disclaimers
The App is provided "as is" and "as available", without warranties of any kind. We do not warrant that the App will be uninterrupted, error-free, or secure, or that any particular content can be downloaded. Nothing in the App constitutes professional advice.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the greater of the amounts you paid us in the 12 months before the claim or USD 50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Tranquil Mind Technology JSC from any claims arising out of your misuse of the App, your downloaded content, or your breach of these Terms.
11. Termination
We may suspend or terminate your access at any time, including for breach of these Terms. Sections on intellectual property, disclaimers, limitation of liability, and indemnification survive termination.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the App after changes take effect constitutes acceptance.
13. Governing Law and Disputes
These Terms are governed by the laws of Vietnam, with venue in Hanoi, Vietnam. Mandatory consumer-protection rights available to you under your local law are preserved.
14. Contact
Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co