Privacy Policy

Velvet Drama ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.

Velvet Drama is a vertical short-drama streaming app offering bite-sized romance, mafia, billionaire, and werewolf series. You do not need to create an account to use it — the App connects to our streaming service anonymously.

1. Information We Collect

We do not ask you to provide your name, email, or other contact details to use the App. We collect only the data described below, which is generated automatically as you use the App and is transmitted to us or our service providers:

• Device and advertising identifiers — including the Android Advertising ID (GAID) and similar device identifiers, used for advertising, analytics, and fraud/security.
• Approximate location — coarse, non-precise location derived from your IP address by our advertising and analytics partners for ad targeting and measurement. We do not collect precise/GPS location and the App requests no location permission.
• App activity — in-app analytics events such as screens viewed, series and episodes opened, onboarding and paywall interactions, and app-security/threat signals, used to operate, measure, and improve the App.
• Purchase status — whether you hold an active subscription or premium unlock, provided through Google Play Billing. We do not collect or store your credit/debit card or bank details; payment is handled entirely by Google Play.
• Crash logs and diagnostics — crash reports, error logs, and performance/diagnostic data used to keep the App stable.

We do not collect photos, contacts, files, the microphone, or precise location, because the App contains no feature or SDK that uses them. The App has no login and does not send push notifications, so we do not collect your name, email, phone number, or a messaging (push) token.

2. How We Use Information

We use the information above to:

• Provide and operate the App and stream content to your device;
• Remember your watch progress and personalize recommendations;
• Show and measure advertising, including rewarded ads that unlock episodes;
• Perform analytics to understand usage and improve the App;
• Detect, prevent, and address fraud, abuse, and security issues;
• Process and validate subscriptions and purchases;
• Comply with legal obligations.

3. Third-Party Services

The App uses the following third-party services, which may process the data described above under their own privacy policies:

4. How We Share Information

We do not sell your personal information for money. We share the automatically-collected data described above only with the third-party services listed in Section 3 (as our processors or, for ad networks serving personalized ads, as independent controllers), for legal reasons (to comply with law or protect rights and safety), and in connection with a business transfer (merger, acquisition, or sale of assets).

5. Legal Bases (EEA/UK — GDPR)

Where GDPR applies, we rely on:

• Consent — for personalized advertising and, where required, analytics.
• Legitimate interests — core functionality, security, fraud prevention, and improving the App.
• Contract / legal obligation — processing purchases and complying with law.

6. Data Retention

We keep data only as long as necessary for the purposes above or as required by law. Advertising and analytics identifiers are retained according to our partners' retention periods; crash and diagnostic data are kept for a limited period needed to diagnose and fix issues.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, port, object to, or restrict processing of your personal data, and to withdraw consent or lodge a complaint with a supervisory authority (GDPR). Under CCPA/CPRA you may request to know, delete, and correct your data, and opt out of "sale"/"sharing" and targeted advertising, without discrimination. Similar rights exist under other laws (e.g. LGPD, PIPEDA).

Because the App has no account and does not collect your name or email, we cannot identify you from your personal details alone. To exercise a right, contact us at the email below and include your device's advertising ID (and, if relevant, your approximate date/time of use and device model) so we can locate and act on the associated data.

8. Children's Privacy

The App is intended for users 16 years of age or older and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it. Where a higher local age of digital consent applies, that age governs.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States, where our service providers operate. Where required, transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses.

10. Data Security

We use encryption in transit (HTTPS/TLS) and other reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Content

The App streams drama series and other content that may be provided or licensed from third parties. We are not responsible for third-party content or any external links; their terms and privacy practices govern your use of them.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Your continued use of the App after changes take effect means you accept the updated Policy.

13. Contact Us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co