Privacy Policy
Veil Tunnel Browser ("Veil Tunnel Browser", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Veil Tunnel Browser mobile application (the "App").
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Veil Tunnel Browser does not require account registration and does not collect personal information such as your name, email address, or phone number unless you voluntarily contact us.
1.2 Automatically Collected Information
We may collect limited non-personal information automatically, including:
- Device type, model, and operating system version
- App version and usage statistics
- Crash logs and performance data
- Anonymous advertising identifiers (e.g., GAID/IDFA where permitted)
- Approximate location (derived from IP address, not GPS) for ad targeting and analytics
1.3 User Content
Veil Tunnel Browser does not collect, store, or transmit any user-generated content or media files processed by the App to our own servers. All such content is stored locally on your device and remains under your control. AI-generated outputs (if applicable) may be processed via third-party AI providers — see Section 3.
2. How We Use Information
We use collected information to:
- Improve app functionality and performance
- Fix bugs and crashes
- Analyze usage trends
- Enhance user experience
- Display relevant advertising
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Advertising and Third-Party Services
The App may use third-party services such as advertising networks, analytics, and AI providers. These services may collect data in accordance with their own privacy policies:
- Google AdMob — Privacy Policy
- Firebase Analytics & Crashlytics — Privacy Policy
- Meta Audience Network — Privacy Policy
- AppsFlyer (attribution) — Privacy Policy
- Third-party AI providers (e.g., OpenAI, Replicate, GetImg) for AI features, where applicable
- AdMob — Privacy Policy
- Adjust — Privacy Policy
- Mintegral — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
- Pangle (ByteDance) — Privacy Policy
We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies.
4. Data Retention
We retain non-personal usage and crash data for up to 24 months for analytics purposes, after which it is automatically aggregated or deleted. Any media or content processed by the App is stored only on your device and is not retained by us.
5. International Data Transfers
Some third-party services (e.g., Google, Meta, AI providers) may process data in countries outside your residence, including the United States. By using the App, you consent to such transfers. Where required, these providers rely on Standard Contractual Clauses (SCCs) or equivalent mechanisms for cross-border data transfer.
6. Data Storage and Security
We implement reasonable technical and organizational security measures to protect information collected through the App. However, no method of electronic storage or transmission is 100% secure.
Any media files processed or generated remain stored only on your device. Veil Tunnel Browser does not upload or back up your files to our servers.
7. Children's Privacy (COPPA)
Veil Tunnel Browser is not intended for children under the age of 13 (or 16 in the EEA, where applicable). We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it promptly. Parents or guardians may contact us using the details in Section 12 to request review or deletion.
8. Your Rights Under GDPR (EU/UK Users)
If you reside in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access — request a copy of data we hold about you
- Right to rectification — correct inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests or direct marketing
- Right to withdraw consent at any time
- Right to lodge a complaint with your local Data Protection Authority
Our lawful bases for processing are: (a) your consent, (b) legitimate interests in operating and improving the App, and (c) compliance with legal obligations.
9. Your Rights Under CCPA / CPRA (California Users)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information is collected, used, or shared
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to opt out of the "sale" or "sharing" of personal information
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising these rights
Do Not Sell or Share My Personal Information: Veil Tunnel Browser does not sell personal information for monetary value. We may share anonymized identifiers with advertising partners (Google AdMob, Meta) for interest-based advertising, which may be considered "sharing" under CCPA/CPRA. To opt out, contact us at contact@tranquilmind.co or disable personalized ads in your device settings.
10. Data Deletion Request
Veil Tunnel Browser does not require account registration, so we do not store personally identifiable account data on our servers. However, we collect limited non-personal data through third-party SDKs (Google AdMob, Firebase, Adjust) such as anonymous advertising identifiers, device information, and usage analytics. You have the right to request deletion of any data associated with your device or advertising identifier at any time.
10.1 How to Submit a Data Deletion Request
To request deletion of your data, please send an email to contact@tranquilmind.co with the following information:
- Subject line: "Data Deletion Request — Veil Tunnel Browser"
- Your device's Advertising ID (GAID on Android, IDFA on iOS) — found in your device's Settings under "Google" → "Ads" (Android) or "Settings" → "Privacy & Security" → "Tracking" (iOS)
- Approximate date range when you used the App (optional, helps us locate analytics records)
- The specific data types you want deleted (or "all data" to request full deletion)
10.2 What Will Be Deleted
- Anonymous advertising identifiers and ad event records linked to your device
- Analytics events and usage statistics tied to your device's installation ID
- Crash and diagnostic logs associated with your device
- Attribution data collected by Adjust
10.3 What Cannot Be Deleted
The following data is either not stored by us or cannot be deleted upon request:
- Locally stored data (browsing history, bookmarks, downloads, app preferences) — this data lives only on your device. To delete it, clear the App's data via your device's Settings → Apps → Veil Tunnel Browser → Storage → Clear Data, or simply uninstall the App.
- Aggregated/anonymized data that can no longer be associated with any individual device or identifier (used for statistical purposes only).
- Data retained for legal compliance (e.g., transaction records required by tax or fraud prevention laws), if any.
10.4 Response Time
We will acknowledge your deletion request within 7 business days and complete the deletion within 30 days, as required by GDPR and CCPA. You will receive a confirmation email once the deletion is complete. If we are unable to fulfill your request (e.g., legal retention obligation), we will notify you with the reason.
10.5 Self-Service Options
You can also take immediate action without contacting us:
- Reset Advertising ID: Android Settings → Google → Ads → "Reset advertising ID" / "Delete advertising ID". iOS: Settings → Privacy & Security → Tracking → toggle off "Allow Apps to Request to Track".
- Opt out of personalized ads: Android Settings → Google → Ads → "Opt out of Ads Personalization". iOS: Settings → Privacy & Security → Apple Advertising → off.
- Uninstall the App to stop all future data collection.
- Opt out at SDK level: Google My Activity, Adjust Opt-Out.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Material changes will be highlighted in-app or on our website. The "Last Updated" date above will be revised.
Your continued use of the App after updates means you accept the revised Privacy Policy.
12. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: contact@tranquilmind.co