Privacy Policy

Sticker Lab ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.

Sticker Lab is a sticker maker that turns your photos into custom stickers using on-device AI background removal and an editor, and lets you organize them into packs and share them to messaging apps. You do not need to create an account to use it.

1. Information We Collect

We do not ask you to fill in forms or sign in, so we do not collect names, email addresses, or contacts. The App and the third-party services listed in Section 3 automatically collect a limited set of technical data that leaves the device:

• Device and advertising identifiers — including the Google Advertising ID and similar device/instance identifiers, used for advertising, analytics, attribution, and fraud/security.
• Approximate (coarse) location — derived from your IP address by our advertising and analytics partners for ad targeting and measurement. We do not collect precise/GPS location, and the App requests no location permission.
• App activity — in-app events and interactions (e.g. screens opened, features used, ads shown) for analytics and advertising.
• Crash logs and diagnostics — crash reports and performance/diagnostic data to keep the App stable.
• Purchase status — whether you hold an active subscription or the lifetime purchase, so we can unlock the ad-free ("Premium") experience and restore your purchases. Payments are processed by Google Play; we do not receive or store your payment card details.

We do not collect your photos, your stickers, your contacts, your microphone audio, or your precise location.

2. How We Use Information

We use the information above to:

• provide and operate the App and its core sticker-making features;
• unlock Premium, process and restore purchases;
• show advertising (including personalized advertising where you have consented) and measure its performance;
• understand usage, diagnose crashes, and improve the App;
• prevent fraud, abuse, and invalid ad traffic, and maintain security;
• comply with legal obligations.

3. Third-Party Services

The App uses the following third-party SDKs/services, which may receive the data described above. Each processes data under its own privacy policy:

4. How We Share Information

We do not sell your personal information for money. We share the limited data described above with the third-party services in Section 3 so they can provide advertising, analytics, attribution, crash reporting, and payment processing on our behalf or for the advertising purposes you have consented to. We may also disclose information where required by law, to protect our rights or users' safety, or in connection with a merger, acquisition, or sale of assets.

5. Legal Bases (EEA/UK — GDPR)

• Consent — for personalized advertising and, where required, analytics/measurement (you may withdraw it at any time).
• Legitimate interests — for core functionality, security, fraud prevention, and improving the App.
• Performance of a contract / legal obligation — for processing purchases and meeting legal requirements.

6. Data Retention

We and our partners keep data only as long as necessary for the purposes above or as required by law. Advertising and analytics identifiers are retained according to each partner's retention schedule; crash and diagnostic data are kept for a limited period to investigate stability issues.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, port, or restrict the processing of your personal data, to object to processing, and to withdraw consent.

• EEA/UK (GDPR): access, rectification, erasure, portability, restriction, objection, withdrawal of consent, and the right to lodge a complaint with your data protection authority.
• California (CCPA/CPRA): the right to know, delete, and correct, to opt out of "sale"/"sharing" and targeted advertising, and to non-discrimination for exercising these rights.
• Other regions (e.g. Brazil's LGPD, Canada's PIPEDA): equivalent rights under your local law.

Because the App has no accounts, we may not be able to identify your data on our own. When you contact us to exercise a right, please include your device's advertising ID (and, if relevant, your approximate purchase date) so our partners can locate and act on the data. You can also exercise ad choices directly via the device settings in Section 3. Contact us at contact@tranquilmind.co.

8. Children's Privacy

The App is intended for users aged 13 and older and is not directed to children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect personal data from children under that age. If you believe a child has provided data through the App, contact us at contact@tranquilmind.co and we will take appropriate steps to delete it.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States, where our service providers operate. Where required, we and our partners rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses) for these transfers.

10. Data Security

We use encryption in transit (HTTPS/TLS) and reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co