Privacy Policy
StarRing ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.
StarRing is an entertainment app that simulates playful "prank" video calls and chats with fictional star-style characters. Every call and chat is a simulation for fun — the App does not connect you to any real person. You do not need to create an account to use it.
1. Information We Collect
We do not ask you to register or provide your name, email, or phone number. We collect only the limited data described below.
Collected automatically (through the third-party services in Section 3)
- Device and advertising identifiers — including the Google Advertising ID and similar device identifiers, used for advertising, analytics, and fraud prevention.
- Approximate location — a coarse, city-level location derived from your IP address by our advertising and analytics partners. We do not collect precise/GPS location, and the App requests no location permission.
- App activity — how you interact with the App (screens viewed, features used, in-app searches for characters) for analytics and to improve the App.
- Crash logs and diagnostics — technical information sent when the App crashes or behaves unexpectedly, so we can fix problems.
- Purchase status — whether you hold an active subscription or one-time purchase, processed via Google Play Billing. We never receive or store your card or bank details.
- Camera — the App shows a live camera preview so you appear "in" the pretend call. Nothing from the camera is recorded, uploaded, or transmitted; audio recording is disabled and the microphone-recording permission is removed.
- Photos or videos you add — if you create your own character, any photo or short video you pick stays on your device and is used only inside your own simulated calls. It is never uploaded to us or shared with third parties.
2. How We Use Information
- To provide and operate the App and its simulated calls and chats.
- To show and measure advertising (including, where permitted, personalized ads).
- To understand usage through analytics and improve features and stability.
- To detect, prevent, and address fraud, abuse, and security issues.
- To process and validate purchases and subscriptions.
- To comply with legal obligations.
3. Third-Party Services
The App integrates the following third-party services, which may receive and process the data in Section 1 under their own privacy policies:
| Service | Provider | Purpose | Privacy policy |
|---|---|---|---|
| Firebase Analytics | Usage analytics | firebase.google.com/support/privacy | |
| Firebase Crashlytics | Crash reporting & diagnostics | firebase.google.com/support/privacy | |
| Firebase Remote Config | Feature/remote configuration | policies.google.com/privacy | |
| Google AdMob | Advertising | policies.google.com/technologies/ads | |
| Meta Audience Network | Meta Platforms | Advertising (ad mediation) | facebook.com/about/privacy |
| AppsFlyer | AppsFlyer Ltd. | Attribution & marketing analytics | appsflyer.com/legal/services-privacy-policy |
| Adjust | Adjust GmbH | Attribution & marketing analytics | adjust.com/terms/privacy-policy |
| Google Play Billing | Purchases & subscriptions | policies.google.com/privacy |
4. How We Share Information
We do not sell your personal information for money. We share the data in Section 1 with the third-party providers listed in Section 3 so they can perform advertising, analytics, attribution, and payment processing. We may also disclose information to comply with law, enforce our Terms, or as part of a business transfer (e.g. merger or acquisition).
5. Legal Bases (EEA/UK — GDPR)
- Consent — for personalized advertising and, where required, analytics.
- Legitimate interests — for core functionality, security, fraud prevention, and improving the App.
- Contract / legal obligation — to process purchases and meet legal requirements.
You may withdraw consent at any time via the in-app consent options or your device ad settings.
6. Data Retention
We keep data only as long as necessary for the purposes above or as required by law. Advertising, analytics, and attribution identifiers are retained according to each partner's retention periods (see their policies in Section 3). Crash and diagnostic data are retained for a limited period to diagnose issues.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, port, restrict, or object to the processing of your personal data, and to withdraw consent or opt out of targeted advertising.
- EEA/UK (GDPR): access, rectification, erasure, portability, restriction, objection, withdrawal of consent, and the right to complain to a Data Protection Authority.
- California (CCPA/CPRA): the right to know, delete, and correct, to opt out of the "sale"/"sharing" of personal information and targeted advertising, and to non-discrimination.
- Other regions (e.g. Brazil LGPD, Canada PIPEDA): equivalent rights under local law.
Because the App has no accounts, we identify your data by your advertising ID / device identifiers. To exercise a right, email us at the address in Section 12 and include your advertising ID and device details so we can locate and action your request. You may also request deletion of your data this way.
8. Children's Privacy
The App is intended for users aged 13 and older and is not directed to children under 13 (nor under the applicable age of digital consent in your region). We do not knowingly collect personal information from children under this age. If you believe a child has provided us information, contact us and we will delete it. We have zero tolerance for any content or activity that sexually exploits or endangers minors.
9. International Data Transfers
Your information may be processed in countries other than your own, including the United States, where our service providers operate. Where required, appropriate safeguards (such as Standard Contractual Clauses) are used to protect your data.
10. Data Security
We use encryption in transit (HTTPS/TLS) and other reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.
12. Contact Us
Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co