Privacy Policy
Snap Saver ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.
Snap Saver is a utility that lets you save videos, photos, music, and files from links you provide into an offline library, and includes a built-in web browser to open pages and save media. You do not need to create an account to use it.
1. Information We Collect
We do not ask you to register or provide personal details. The App works primarily on your device. The following data is collected automatically by the App and the third-party services it uses (Section 3):
- Device and advertising identifiers — including the Google Advertising ID (AAID) and app-instance identifiers, used for advertising, analytics, and fraud/security.
- IP address and approximate (coarse) location — derived from your IP address by advertising and analytics services for ad delivery, measurement, and fraud prevention. We do not collect precise/GPS location.
- App activity / interactions — in-app events and usage (e.g., screens viewed, features used) for analytics and to improve the App.
- Crash logs and diagnostics — technical information such as crash traces, device model, OS version, and performance data.
- Purchase status — if in-app purchases are offered, purchase/entitlement status processed through Google Play Billing (we do not receive your card details).
2. How We Use Information
- Provide, operate, and maintain the App.
- Deliver and measure advertising (including, where permitted, personalized ads).
- Perform analytics and improve features, stability, and performance.
- Detect, prevent, and address fraud, abuse, and security issues.
- Process in-app purchases (if offered) through Google Play Billing.
- Comply with legal obligations.
3. Third-Party Services
The App integrates the following data-transmitting services. Each processes data under its own privacy policy:
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Firebase (Analytics, Crashlytics, Remote Config) | Analytics, crash reporting, configuration | policies.google.com/privacy |
| Google AdMob | Advertising | policies.google.com/technologies/ads |
| Meta Audience Network | Advertising (mediation) | facebook.com/about/privacy |
| Pangle (ByteDance) | Advertising (mediation) | pangleglobal.com/privacy |
| Mintegral | Advertising (mediation) | mintegral.com/en/privacy |
| AppLovin | Advertising (mediation) | applovin.com/privacy |
| Unity Ads | Advertising (mediation) | unity.com/legal/privacy-policy |
| ironSource (Unity) | Advertising (mediation) | is.com/privacy-policy |
| Liftoff Monetize (Vungle) | Advertising (mediation) | vungle.com/privacy |
| InMobi | Advertising (mediation) | inmobi.com/privacy-policy |
| Adjust | Attribution and analytics | adjust.com/terms/privacy-policy |
| Google Play Billing | In-app purchase processing (if offered) | policies.google.com/privacy |
4. How We Share Information
We do not sell your personal information for money. We share the categories above with the third-party services listed in Section 3, for legal reasons (e.g., to comply with law or lawful requests), and in connection with a business transfer (e.g., merger or acquisition).
5. Legal Bases (EEA/UK — GDPR)
- Consent — for personalized advertising and analytics where consent is required.
- Legitimate interests — core functionality, security, fraud prevention, and product improvement.
- Contract / legal obligation — processing in-app purchases and meeting legal requirements.
6. Data Retention
We and our partners retain data only as long as necessary for the purposes above or as required by law. Advertising/analytics identifiers are retained per each partner's retention schedule; crash and diagnostic data are retained for a limited period to investigate stability issues.
7. Your Rights
Depending on where you live, you may have rights to:
- GDPR (EEA/UK): access, correct, delete, port, object to or restrict processing, and withdraw consent; you may also lodge a complaint with your data protection authority.
- CCPA/CPRA (California): know, delete, correct, opt out of sale/sharing and targeted advertising, and non-discrimination.
- Other regions (e.g., LGPD, PIPEDA): equivalent rights under local law.
To exercise a right, contact us at contact@tranquilmind.co. Because the App has no user accounts, please include your advertising ID and device details so we can locate the relevant data.
8. Children's Privacy
The App is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your region). If you believe a child has provided us data, contact us and we will delete it.
9. International Data Transfers
Your data may be processed in countries other than your own, including the United States. Where required, transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses).
10. Data Security
We use encryption in transit (HTTPS/TLS) and reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
11. Third-Party Content
The App includes a built-in web browser and lets you access third-party websites and content that we neither own nor control. We are not responsible for third-party content, links, or their privacy practices; please review their policies. You are responsible for ensuring you have the right to download or save any content.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the App after changes take effect constitutes acceptance.
13. Contact Us
Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co