Legal · Terms

Terms of Service

App: Prismly Effective: 2026-09-25 Last Updated: 2026-09-25

These Terms of Service ("Terms") govern your use of the Prismly mobile application ("the App"), operated by Tranquil Mind Technology JSC ("we", "us", "our"). By downloading or using the App, you agree to these Terms and to our Privacy Policy (https://policy.tranquilmind.co/prismly/privacy). If you do not agree, do not use the App.

1. Eligibility

You must be at least 16 years old to use the App, or older if your country sets a higher age of digital consent. By using the App, you confirm that you meet this requirement.

2. Licence

We grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the App for your own non-commercial purposes. You may not copy, modify, distribute, sell, lease or reverse-engineer the App, or attempt to extract its source code, except to the extent that applicable law expressly permits it.

3. The service

Prismly turns a photo you choose, or a description you type, into a new image using AI models. It also offers AI photo tools (object removal, recolouring, face swap and frame expansion), short videos made from your artwork, and an on-device photo editor. Some features send your photo or prompt to our servers for processing. See the Privacy Policy for details.

The App includes a daily allowance of free creations, which resets each day. The art styles and tools available may vary by region and may change over time. We may modify, suspend or discontinue any part of the App.

4. Ads, Premium and purchases

Free to download. The App is free to download and is supported by ads, including banner, native, full-screen and app-open ads.
Rewarded ads. When your free creations run out, you can choose to watch a rewarded ad to get one more creation. The reward is granted only after the ad finishes, has no cash value, and cannot be transferred or exchanged.
Prismly Premium. Optional Premium plans (weekly, yearly, or a one-time lifetime purchase) unlock extra benefits, such as unlimited creations, Full HD export without watermark, and every style. The benefits and the price in your currency are shown in the App before you buy.
Payment. Purchases are processed by Google Play Billing and charged to your Google Play account. We never receive your payment card details.
Auto-renewal. Weekly and yearly subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before the current period ends. You can manage or cancel a subscription at any time in your Google Play account settings (Play Store → Payments & subscriptions → Subscriptions). Uninstalling the App does not cancel a subscription.
Restoring purchases. If you reinstall the App or change devices, use "Restore purchase" with the same Google account.
Refunds. Refunds are handled under Google Play's refund policy and applicable consumer law.

5. Your content and the images you generate

Your photos remain yours. You keep all rights you already hold in any photo you upload. You grant us only the limited permission needed to process that photo to produce the result you asked for, and to send it to the AI model provider that performs the generation. We do not use your photos or prompts to train AI models.

Images and videos you generate are yours to use, including commercially, as far as the law allows and provided you hold the rights to the source material. You are responsible for making sure you have the necessary rights and permissions for any photo you upload, including the permission of any person shown in it.

AI output is not guaranteed to be unique or accurate. Generative models can produce results that resemble other outputs, contain errors, or misrepresent people and objects. Free video clips may carry a Prismly watermark. Do not rely on generated images or videos as a factual record of anything.

6. Acceptable use

You must not use the App to:

upload or generate content that is unlawful, hateful, harassing or defamatory, or that infringes anyone's rights;
create sexual content involving minors, or any material that sexualises a child. This is absolutely prohibited, is blocked by the App, and will be reported to the competent authorities;
create nude, intimate or sexual imagery, including imagery of any real person;
use face swap or any other tool to impersonate a real person, or to create content meant to deceive others about someone's identity, statements or actions (for example, deepfakes);
upload photographs of other people without their permission;
recreate identity documents, banknotes or payment cards;
bypass the free-usage limits, ads or Premium access controls, automate requests, scrape the service, or otherwise interfere with its operation.

Safety and reporting. The App automatically blocks requests and results that break these rules. You can report any generated result using "Report this image" on the result screen, and we review every report. We may suspend or terminate your access to the image service for any breach of this section.

7. Intellectual property

The App itself, including its software, design, user interface, brand name, logo and sample artwork, is owned by Tranquil Mind Technology JSC and its licensors. The art styles are general artistic styles: Prismly is not affiliated with or endorsed by any artist, studio or brand. Third-party trademarks belong to their owners, and their appearance does not imply any affiliation or endorsement.

8. Third-party services

The App relies on third-party services, including AI model providers, Google Firebase, Google AdMob and its mediation partners, Adjust, AppsFlyer and Google Play Billing. Each is governed by its own terms and privacy policy. Ads shown in the App are provided by third parties, and we are not responsible for the content of those ads or for the availability or practices of third-party services.

9. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free or secure, or that any generated image or video will meet your expectations.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data or lost profits. Our total liability arising out of or relating to the App is limited to the greater of the amount you paid us in the twelve months before the claim, or USD 50. Some jurisdictions do not allow these limitations; where that is the case, they apply to you only to the extent permitted.

11. Indemnification

You agree to indemnify and hold harmless Tranquil Mind Technology JSC from any claim arising out of your misuse of the App, your breach of these Terms, or your infringement of a third party's rights, including any claim relating to a photograph you uploaded or content you generated.

12. Termination

We may suspend or terminate your access to the App at any time, including for breach of these Terms. You may stop using the App at any time by uninstalling it. Remember to cancel any active subscription in Google Play. Sections 5, 7, 9, 10 and 11 survive termination.

13. Changes to these Terms

We may update these Terms from time to time. We will post material changes on this page with a new "Last updated" date. If you keep using the App after a change, you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of Vietnam, and the courts of Hanoi, Vietnam have jurisdiction over any dispute. This does not affect any mandatory consumer rights you have under the law of your country of residence.

15. Contact

Tranquil Mind Technology JSC No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam Email: contact@tranquilmind.co