Privacy Policy

Picfable ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.

Picfable is an AI photo studio: you type a description or pick a photo from your device, and the App creates or edits an image with AI, turns a photo into a short video, and lets you refine pictures with on-device editing tools. You do not need to create an account to use it.

1. Information we collect

We collect only what the App genuinely needs. The table below lists everything that leaves your device.

What stays on your device and is never uploaded:

• Pictures and videos you save to your gallery, and the library of creations inside the App.
• Edits made with the on-device editor (crop, filters, adjustments) — these are processed entirely on your device.
• Your language choice, notification settings and Pro status.

Permissions the App requests (Android):

• INTERNET and ACCESS_NETWORK_STATE — to reach our image and video services and Firebase.
• CAMERA — only if you choose to take a photo inside the App; the photo is handled like any photo you pick.
• POST_NOTIFICATIONS — to tell you when a creation is finished and to send occasional reminders; you can decline or turn it off at any time.
• SCHEDULE_EXACT_ALARM, RECEIVE_BOOT_COMPLETED, WAKE_LOCK, FOREGROUND_SERVICE and VIBRATE — to schedule and deliver local notifications on time, including after your device restarts.
• com.google.android.gms.permission.AD_ID, ACCESS_ADSERVICES_AD_ID and ACCESS_ADSERVICES_ATTRIBUTION — declared by Google's analytics components so that Firebase Analytics can read the advertising identifier; the App itself shows no advertisements.
• BIND_GET_INSTALL_REFERRER_SERVICE — declared by Google's analytics components to read the Google Play install-referrer information.

The App does not request access to your whole photo library; photos are chosen through the Android system photo picker.

We do not collect: your name, email address, phone number, contacts, precise location, browsing history or payment details. The App has no user accounts and no advertising SDK.

Purchases. If you buy Picfable Pro, the payment is handled entirely by Google Play. Google Play tells the App whether a purchase or subscription is active so the App can unlock Pro features; we never receive your card or other payment details. Google's handling of your payment information is governed by the Google Privacy Policy (https://policies.google.com/privacy).

2. How we use information

• To provide the App — send the photo or prompt you selected to our image or video service and return the result to you.
• To keep the App working — diagnose crashes, fix defects and improve stability.
• Analytics and improvement — understand which features are used so we can improve them.
• To deliver configuration — fetch service addresses and tool settings without requiring a new app release.
• Notifications — tell you when a creation is ready.
• Security and abuse prevention — detect misuse of our services.
• Legal compliance — where we are required by law.

We do not use your photos or prompts to train AI models, and we do not use them to build a profile about you.

3. Third-party services

The App does not contain advertising or attribution SDKs, so it shows no ads and has no ad-consent (UMP) flow. You can reset or delete your Android advertising identifier at any time in your device settings (Settings > Privacy > Ads).

4. How we share information

We do not sell your personal information for money, and we do not share it for cross-context behavioural advertising. We share information only:

• with the service providers listed in section 3, strictly to run the features you request;
• for legal reasons — to comply with law, enforce our terms, or protect rights and safety;
• in a business transfer — if we are involved in a merger, acquisition or asset sale, subject to this Policy.

5. Legal bases (EEA/UK — GDPR)

• Contract — sending your photo or prompt to generate the result you requested, and providing Picfable Pro if you buy it.
• Consent — notifications, and analytics and advertising-identifier processing where consent is required.
• Legitimate interests — crash reporting, security and improving the App.
• Legal obligation — where retention or disclosure is required by law.

6. Data retention

• Photos and prompts are held only for as long as the request takes, and are not archived or added to any dataset by us once the result has been returned.
• Crash logs and analytics data are retained by Google Firebase for a limited period in line with Google's retention practices.
• Data held on your device stays until you delete it or uninstall the App.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict processing, to withdraw consent, and to lodge a complaint with your data protection authority (GDPR); to know, delete, correct and opt out of sale or sharing, without discrimination (CCPA/CPRA); and equivalent rights under LGPD, PIPEDA and other laws.

Because the App has no accounts, we cannot look you up by name. To exercise a right, email contact@tranquilmind.co and include your device model, operating-system version, your advertising identifier if you are comfortable sharing it, and the approximate date and time of the request you are asking about, so we can locate the relevant records.

You can also, at any time and without contacting us: delete creations inside the App, revoke the camera or notification permission in your device settings, reset your advertising identifier, and uninstall the App to remove all locally stored data.

8. Children's privacy

The App is intended for users aged 18 and over and is not directed to children. We do not knowingly collect personal information from anyone under 18, and in particular from children under 13 (or under the applicable age of digital consent in your region). If you believe a child has provided us with personal information, contact us at contact@tranquilmind.co and we will delete it.

Child Safety Standards

Picfable has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). It is prohibited to upload, request or generate any image, video or text that sexualises a minor, or that supports grooming, sextortion, solicitation or trafficking, whether in your input or in AI-generated output.

How we address it, as the App actually works today:

• The App does not let users message each other or publish content to other users; creations stay on your device unless you choose to share them.
• Text prompts are screened inside the App and again by our image service, which blocks requests that sexualise minors.
• You can report any harmful or offensive AI-generated result to contact@tranquilmind.co; please include the date and time it was created and, if possible, a screenshot. We review every report.
• We act on violations by blocking the request and, where we identify abuse, restricting access to our services.
• We report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or the competent local authorities, and cooperate with law enforcement.
• We comply with applicable child-safety laws and the Google Play Child Safety Standards policy.

Child-safety point of contact for Picfable: contact@tranquilmind.co.

9. International data transfers

Your information may be processed in countries other than your own, including the United States and Singapore, where our service providers operate. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

10. Data security

All traffic between the App and our services uses HTTPS/TLS encryption. Provider credentials for the AI models are held on our servers and are never shipped inside the App. We apply reasonable technical and organisational measures, but no method of transmission or storage is 100% secure.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the App after a change means you accept the updated Policy.

12. Contact us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co

© 2026 Tranquil Mind Technology JSC (@Tranquil Mind Technology JSC). All rights reserved.