Privacy Policy

Idol Mirage ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy. On Google Play the App is listed as "Idol Mirage: Celeb Prank Call".

Idol Mirage is an entertainment app that simulates playful, fictional "prank" video and voice calls and text chats with AI characters; every call, character, and conversation is simulated and is not a real person. You do not need to create an account to use it.

1. Information We Collect

We do not ask you to create an account and we do not collect your name, email, phone number, or contacts. The App automatically collects the following data, which is transmitted off your device by the third-party services listed in Section 3:

• Device and other identifiers — including the Android advertising ID and app-instance identifiers.
• Approximate location — coarse, city-level location derived from your IP address by our advertising and analytics partners (we do not request GPS/precise location permission).
• App activity — in-app interactions and events (for example, screens viewed and features used).
• Purchase history — the status of in-app purchases and subscriptions you make.
• Crash logs and diagnostics — technical information used to diagnose crashes and improve stability.

2. How We Use Information

• Provide, operate, and maintain the App and its features;
• Display and measure advertising, including frequency capping and attribution;
• Analytics, diagnostics, and product improvement;
• Prevent fraud, abuse, and security incidents;
• Process and validate in-app purchases and subscriptions;
• Comply with legal obligations.

3. Third-Party Services

The App integrates the following third-party services, which may receive the data described above and process it under their own privacy policies:

4. How We Share Information

We do not sell your personal information for money. We share data with the third-party partners listed in Section 3 so they can provide their services, for legal reasons, or as part of a business transfer. Because we serve personalized advertising, some U.S. state privacy laws may treat the associated data disclosures to ad partners as a "sale" or "sharing" for targeted advertising. You may opt out as described in Sections 3 and 7.

5. Legal Bases (EEA/UK — GDPR)

• Consent — personalized advertising and any analytics requiring consent;
• Legitimate interests — core functionality, security, and product improvement;
• Contract / legal obligation — processing purchases and meeting legal duties.

6. Data Retention

We and our partners keep data only as long as necessary for the purposes above or as required by law. Advertising and analytics identifiers are retained for our partners' standard periods; crash and diagnostic data are kept for a limited period.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, port, object to, or restrict processing of your data, and to withdraw consent or complain to a data-protection authority (GDPR); to know, delete, correct, and opt out of the sale/sharing of personal information or targeted advertising, without discrimination (CCPA/CPRA); and similar rights under other laws (e.g. LGPD, PIPEDA).

Because the App has no accounts, please email us at contact@tranquilmind.co to exercise your rights, and include your Android advertising ID (and device model) so we can locate and delete the associated data. You can also reset your advertising ID and opt out of personalized ads at any time in your device settings.

8. Children's Privacy & Child Safety Standards

On first launch the App presents a neutral age screen (date of birth) and is intended for a general audience aged 13 and older. Where a user indicates they are under 13, the App requires parental or guardian consent before continuing and applies additional safety limits (for example, reduced "idol calls you" nudges). The App also provides an optional Parent Zone (protected by a parent check) with daily screen-time limits and quiet hours.

These age-related choices, including the age tier and parental-consent flag, are stored locally on your device and are not transmitted to us. We do not knowingly collect personal information from a child under 13 without appropriate parental consent. If you believe a child has used the App without such consent, contact us and we will take appropriate action.

Child Safety Standards (CSAE)

Tranquil Mind Technology JSC and Idol Mirage ("Idol Mirage: Celeb Prank Call" on Google Play) have zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). This section constitutes our published Child Safety Standards.

Prohibited content and conduct. We strictly prohibit, and do not allow anywhere in the App, any content or activity that:

• depicts, describes, promotes, solicits, or facilitates the sexual abuse or exploitation of minors, in any format — images, video, audio, text, or AI-generated content;
• sexualizes, or presents in a sexual manner, any person who is or appears to be a minor;
• involves grooming, sextortion, solicitation, or trafficking of minors, or any attempt to create, request, share, or promote such material.

This prohibition applies both to any input a user provides and to any output generated by the App's AI characters.

Prevention and response. Idol Mirage's characters and dialogue are pre-authored and curated by our team (the App does not host open, user-to-user messaging), which lets us keep content within our standards. In addition:

• An in-app "Report" control is available on the in-call screen and in Settings so users can flag inappropriate content (reasons include "inappropriate content", "scam", and "other"); reports are logged to our analytics for our team to review.
• The App includes an age gate and parental controls (screen-time limits, quiet hours).
• We review reports and, where a violation is found, we remove or disable the offending content and may suspend access.
• If we become aware of apparent CSAM, we will report it to the U.S. National Center for Missing & Exploited Children (NCMEC) and/or the appropriate local authorities, and cooperate with law enforcement, as required by applicable law.

We comply with applicable child-safety laws and align these standards with the Google Play Child Safety Standards policy.

Child-safety point of contact. Report child-safety concerns to our child-safety contact at contact@tranquilmind.co.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States. Where required, we and our partners rely on appropriate safeguards (such as Standard Contractual Clauses).

10. Data Security

We use encryption in transit (HTTPS/TLS) and other reasonable measures to protect data. No method of transmission or storage is 100% secure.

11. Third-Party Content

The App displays third-party advertising and may contain links to third-party services. We are not responsible for the content or privacy practices of those third parties; please review their policies.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the App after changes means you accept the updated Policy.

13. Contact Us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co