Privacy Policy

Dreamatic ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.

Dreamatic is a vertical short-drama streaming app offering bite-sized episodes across romance, billionaire, mafia, werewolf, and youth-love genres. You do not need to create an account to use it.

1. Information We Collect

We do not ask you to provide your name, email, or other identifying details to use the App. We collect the following automatically when you use it:

• Device and advertising identifiers — including the Google Advertising ID (GAID), device model, operating-system version, language, and similar technical identifiers, used for advertising, analytics, attribution, and security.
• Approximate (coarse) location — derived from your IP address by our advertising and analytics partners for ad targeting and measurement. We do not collect GPS/precise location, and the App requests no location permission.
• App activity — in-app interactions such as episodes viewed, screens visited, watch progress, and features used, for analytics and to personalize recommendations. (Search is performed on your device against already-downloaded content and is not sent to us.)
• Purchase information — your subscription and unlock status and transaction history for in-app purchases (processed by Google Play Billing; we do not receive your full card number).
• Crash logs and diagnostics — crash reports, error logs, and performance data to keep the App stable.
• Push notification token — a device token used to deliver notifications, if you allow them.

Content you watch is streamed from our servers; your library, watch history, and coin balance may be stored on your device and/or associated with your device identifier.

2. How We Use Information

We use the information above to:

• provide, operate, and maintain the App and stream content;
• remember your watch progress, library, and coin balance, and personalize recommendations;
• show advertising and measure its performance (including rewarded ads that unlock episodes);
• perform analytics and improve the App;
• detect, prevent, and respond to fraud, abuse, and security threats (including app-integrity checks);
• process and restore in-app purchases and subscriptions;
• send notifications you have opted into; and
• comply with legal obligations.

3. Third-Party Services

The App integrates the following third-party SDKs and services, which may receive the data described above to perform their functions. Each is governed by its own privacy policy:

4. How We Share Information

We do not sell your personal information for money. We share information only:

• with the third-party services listed in Section 3, to perform the functions described;
• for legal reasons — to comply with law, enforce our Terms, or protect rights, safety, and property; and
• in a business transfer, such as a merger or acquisition.

5. Legal Bases (EEA/UK — GDPR)

Where the GDPR applies, we rely on: consent (personalized advertising, and analytics where consent is required); legitimate interests (core functionality, security and fraud prevention, and product improvement); and performance of a contract / legal obligation (processing purchases and meeting legal duties). You may withdraw consent at any time.

6. Data Retention

We keep information only as long as necessary for the purposes above or as required by law. Advertising, attribution, and analytics identifiers are retained according to each partner's retention periods; crash and diagnostic data is kept for a limited period to diagnose issues.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, port, object to, or restrict processing of your personal information, and to withdraw consent or opt out of the sale/sharing of personal information and targeted advertising. EEA/UK residents may lodge a complaint with their data-protection authority; California residents have rights under the CCPA/CPRA; residents of other regions (e.g. Brazil's LGPD, Canada's PIPEDA) have comparable rights. We will not discriminate against you for exercising these rights.

Because the App has no user accounts, please email us at the address in Section 13 and include your advertising ID and device model so we can locate and act on the data associated with your device.

8. Children's Privacy

The App is intended for users aged 16 and older and is not directed to children. We do not knowingly collect personal information from children under the applicable age of digital consent (as defined by COPPA in the U.S., the GDPR in the EEA, and comparable laws elsewhere). If you believe a child has provided us information, contact us and we will delete it.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States, where our service providers operate. Where required, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses) for such transfers.

10. Data Security

We use encryption in transit (HTTPS/TLS) and take reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Content

The App streams drama content and may display or link to third-party content and advertisements. We are not responsible for the content, accuracy, or privacy practices of third parties. Trademarks, logos, and works belong to their respective owners, and their appearance does not imply affiliation unless expressly stated.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date. Your continued use of the App after an update means you accept the revised Policy.

13. Contact Us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co