Privacy Policy

Drama Loom ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.

Drama Loom is a vertical short-drama streaming app offering bite-sized mini-series across romance, CEO/billionaire, mafia, werewolf, and youth genres. You do not need to create an account or sign in to use it.

1. Information We Collect

1.1 Information processed only on your device (not collected by us)

The App has no user accounts. The following is stored only on your device, is not transmitted to us, and is not linked to your identity:

• Settings and preferences such as your chosen app language and subtitle language.
• Your viewing activity kept locally — watch progress (where you stopped in a series) and the titles you mark as liked, saved on your device to power "continue watching" and your favorites.

You can delete this data at any time by clearing the App's data or uninstalling the App.

1.2 Information collected automatically by third-party services

When you use the App, the third-party advertising, attribution, and analytics services listed in Section 3 may automatically collect:

• Advertising ID and identifiers. Your device Advertising ID (Android GAID) and similar identifiers, used to serve and measure ads and to attribute installs.
• Device information such as device model, brand, OS version, language, and app version.
• Approximate location derived from your IP address (city/region level) — not GPS-based tracking.
• App activity & diagnostics such as feature usage, session data, ad interactions, and crash reports.
• Install attribution data such as referrer, campaign, and ad-network identifiers used to measure marketing performance.

1.3 Content requests to our streaming service

To load the drama catalog and play episodes, the App sends requests to our streaming API. These requests include your device's IP address (used only to deliver content and prevent abuse) and the titles or pages you open. The App does not send any account, name, email, or device Advertising ID to this service, and we do not build a personal profile from these requests. Search is performed on your device and your search terms are not sent to our servers.

1.4 Purchases and subscriptions

If you buy a subscription or coins, the purchase is processed by the Google Play Store, and our purchase-management provider (Section 3) receives your purchase and subscription status together with an app-generated, anonymous purchase identifier. We never receive your full payment card details.

1.5 Information you provide

The App does not require account registration and does not ask for personal information such as your name, email, or phone number, unless you voluntarily contact support.

2. How We Use Information

• Provide and operate the App — core features run on-device; remote configuration keeps the App's settings up to date.
• Advertising and measurement — to serve ads (which fund the free App) and measure ad performance and install attribution.
• Analytics and improvement — to understand how the App is used and improve features and stability.
• Fraud prevention, security and compliance — to detect invalid ad traffic and abuse.
• Legal compliance — to comply with applicable laws and enforce our terms.

3. Third-Party Services

The following third-party services are integrated in the App and may collect the data described in Section 1.2 under their own privacy policies. The App uses Google AdMob mediation to serve ads, which may route ad requests to the mediation networks listed below:

We are not responsible for the privacy practices of these third parties and recommend reviewing their policies. We do not sell or rent your personal information for money.

4. How We Share Information

We do not sell your personal information for money. Information is shared only:

• With the ad, analytics, and attribution partners listed in Section 3, to the extent described above. Under some U.S. state privacy laws (for example the CPRA), the transfer of identifiers to advertising partners for personalized ads may be considered a "sale" or "sharing" — Section 7 explains how to opt out.
• For legal reasons, if required by law, regulation, legal process, or enforceable governmental request, or to protect our rights, users, or the public.
• In a business transfer, such as a merger, acquisition, or asset sale, in which case this Policy will continue to apply to previously collected data.

5. Legal Bases (EEA/UK — GDPR)

Where the GDPR or UK GDPR applies, we rely on:

• Consent — for personalized advertising and, where required, analytics. You may withdraw consent at any time via the in-app consent dialog or system settings.
• Legitimate interests — for core App operation, security, fraud prevention, non-personalized advertising, and improvement, balanced against your rights.
• Legal obligation — where processing is required by law.

6. Data Retention

We do not maintain user accounts or a personal user database. Our streaming API (Section 1.3) processes content requests to deliver the App's catalog and video streams and may keep short-lived, non-identifying server logs for delivery, security, and abuse-prevention purposes. Our third-party partners retain the data they collect for the periods stated in their own policies (for example, Google Analytics for Firebase retains user-level data for up to 14 months; crash logs are retained for around 90 days). Data stored on your device (Section 1.1) remains until you clear the App's data or uninstall the App.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, to withdraw consent, and to lodge a complaint with your supervisory authority (GDPR/UK GDPR); or to know, delete, correct, and opt out of the "sale"/"sharing" of personal information and targeted advertising without discrimination (CCPA/CPRA and similar U.S. state laws); or equivalent rights under other laws (LGPD, PIPEDA, and others).

To exercise any right, email contact@tranquilmind.co. Because the App has no accounts, please include your Android Advertising ID (Settings → Google → Ads) and device model so we and our partners can locate data associated with your device. You can also act directly on your device: reset your Advertising ID, opt out of ads personalization, use the in-app consent dialog, or clear the App's data.

8. Children's Privacy

The App is intended for users aged 16 and older and is not directed to children. We do not knowingly collect personal information from children under 16 (or the applicable age of digital consent in your region). If you believe a child has provided us information, contact us at contact@tranquilmind.co and we will delete it.

9. International Data Transfers

Our ad and analytics partners may process data in countries other than yours, including the United States. Where required, transfers are protected by safeguards such as the EU Standard Contractual Clauses or equivalent mechanisms maintained by those partners.

10. Data Security

Data transmitted by the SDKs described above is encrypted in transit using HTTPS/TLS. We and our partners apply reasonable technical and organizational measures; however, no method of transmission or storage is 100% secure.

11. Third-Party Apps, Content and Links

The App displays ads and may contain links that lead to third-party websites, apps, or services. Those services are governed by their own terms and privacy policies, and we are not responsible for them. Drama Loom is not affiliated with, endorsed, or sponsored by any third-party brands referenced in the App.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted in the App or on this page with a new "Last updated" date. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co