Privacy Policy
Bloom Drama ("the App", "we", "us", "our"), operated by Tranquil Mind Technology JSC, respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using the App, you agree to this Policy.
Bloom Drama is a short-form entertainment app that streams romance and drama series in bite-size episodes. You do not need to create an account or sign in to use it; the App connects to our servers using an automatically generated anonymous device session, not a personal login.
1. Information We Collect
We do not ask you for your name, email, phone number, or address. We do not require an account. We (and our third-party partners) automatically collect the following when you use the App:
- Device and other identifiers — advertising ID (e.g. Google Advertising ID), device/app instance identifiers, IP address.
- Approximate location — a coarse, city/region-level location derived from your IP address by advertising partners (no GPS/precise location is collected).
- App activity — how you interact with the App (screens viewed, episodes watched, features used).
- Crash logs and diagnostics — technical data about crashes, errors, and performance to keep the App stable.
- Notifications — if you allow notifications, the App schedules local reminders about new episodes on your device; the reminder content is generated on your device.
- Purchase information — the status of subscriptions/purchases made through Google Play (we do not receive your full payment card details; those are handled by Google Play).
We do not knowingly collect precise location, contacts, photos, microphone, SMS, or health data.
2. How We Use Information
We use the information above to:
- Provide, operate, and maintain the App and stream content;
- Remember your progress ("continue watching") and personalize recommendations;
- Show advertising, including measuring and (where permitted) personalizing ads;
- Analyze usage and improve features and performance;
- Detect, prevent, and address fraud, abuse, security, and technical issues;
- Process subscriptions and comply with legal obligations.
3. Advertising and Analytics (Third-Party Services)
The App uses the following third-party services, which may collect and process data as independent controllers or as our processors. Please review their policies:
- Google Firebase (Analytics, Crashlytics, Remote Config) — analytics, crash reporting, remote configuration. Policy
- Google AdMob — advertising (banner, native, interstitial, rewarded) and ad measurement. Policy
- Meta Audience Network — advertising (ad mediation). Policy
- Meta (Facebook SDK) — app-event measurement and advertising attribution. Policy
- AppLovin MAX — advertising (ad mediation). Policy
- Mintegral — advertising (ad mediation). Policy
- Pangle (ByteDance) — advertising (ad mediation). Policy
- Adjust — install attribution / marketing analytics. Policy
- Talsec (freeRASP) — app security, anti-tamper & anti-fraud (device integrity signals). Policy
- Google Play Billing — subscriptions & in-app purchases. Policy
Ad personalization & consent
Where required (e.g. in the EEA/UK), we present a consent choice through Google's User Messaging Platform before serving personalized ads. You can change your choice at any time in the App's privacy/ad settings.
Control your advertising ID
You can reset or delete your advertising ID, or opt out of ad personalization, in your device settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy → Tracking / Apple Advertising).
4. How We Share Information
We do not sell your personal information for money. We share data:
- With the third-party services listed above, to provide advertising, analytics, attribution, and payments;
- For legal reasons — to comply with law, enforce our Terms, or protect rights, safety, and security;
- In a business transfer — as part of a merger, acquisition, or asset sale, subject to this Policy.
Some sharing for advertising may be considered a "sale" or "sharing" under certain U.S. state laws (see Section 7).
5. Legal Bases (EEA/UK — GDPR)
Where GDPR/UK GDPR applies, we rely on: consent (for personalized advertising and, where required, analytics); legitimate interests (app functionality, security, non-personalized measurement, product improvement); and contract/legal obligation (processing purchases, meeting legal duties). You may withdraw consent at any time.
6. Data Retention
We keep data only as long as necessary for the purposes above or as required by law. Analytics and advertising identifiers are retained according to our partners' retention periods; crash/diagnostic data is retained for a limited period to resolve issues.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent.
- EEA/UK (GDPR): the rights above, plus the right to lodge a complaint with your data protection authority.
- California (CCPA/CPRA): the right to know, delete, correct, and to opt out of the sale/sharing of personal information and targeted advertising. We do not discriminate against you for exercising these rights.
- Other regions (e.g. Brazil LGPD, Canada PIPEDA): equivalent rights under local law.
To exercise any right, or to request deletion of data associated with your device/advertising ID, contact us at contact@tranquilmind.co. Because the App has no account, please include your advertising ID or device details so we can locate the data.
8. Children's Privacy
The App is intended for users aged 16 and older and is not directed to children. We do not knowingly collect data from children under the age required by local law (e.g. 13 under COPPA, or higher in the EEA). If you believe a child has provided data, contact us and we will delete it.
9. International Data Transfers
Your data may be processed in countries other than your own, including the United States, where our service providers operate. Where required, transfers are protected by appropriate safeguards (e.g. Standard Contractual Clauses).
10. Data Security
We use encryption in transit (HTTPS/TLS) and reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
11. Third-Party Content
Drama series shown in the App are delivered by third-party content and streaming providers. When you play an episode, your device connects directly to those providers, which necessarily receive your IP address and basic network/device information in order to deliver the video stream. The App may also link to third-party services. We are not responsible for the privacy practices of third parties. Please review their policies.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the App after changes means you accept the updated Policy.
13. Contact Us
Tranquil Mind Technology JSC
No. 3, Alley 98, Vu Trong Phung Street, Thanh Xuan Ward, Hanoi City, Vietnam
Email: contact@tranquilmind.co